These Terms and Conditions explain how The Royle Beds Ltd provides products, accepts orders and works with customers. By using our website or placing an order you agree to the terms set out below. We recommend reading this page carefully before making a purchase.
The Royle Beds Ltd is a UK registered company supplying beds, mattresses and bedroom furniture across the United Kingdom. All references to we, us and our relate to The Royle Beds Ltd.
You may browse our website for personal use only. You agree not to misuse the site, attempt to interfere with its operation or collect information unlawfully. All content, product descriptions and images belong to The Royle Beds Ltd and must not be copied or used without permission.
When you place an order you confirm that
you are at least 18 years old
you have provided accurate information
you have permission to use the payment method provided
Your order is accepted only when you receive our confirmation email. We reserve the right to refuse an order where payment cannot be verified, stock is unavailable or we identify an error in pricing or product information.
We aim to ensure all product descriptions, measurements and images are clear and accurate. As furniture is handmade and fabrics may vary slightly, small variations in colour or sizing may occur. These slight differences do not affect the overall function or quality of the product.
All prices shown on our website include VAT where applicable. Delivery fees may apply depending on location and product type.
We accept the following payment methods
Stripe for card payments
PayPal
Klarna Pay in 3
Clearpay
Your payment is taken securely during checkout. We do not store or access your full card details.
If a pricing error is discovered we will contact you before processing the order. We are not obligated to complete an order placed at an incorrect price.
Delivery times shown on the website or provided by email are estimates only. We work with trusted delivery partners to ensure a smooth experience, but factors such as weather, access restrictions or courier delays may affect arrival times.
You must provide accurate delivery details and ensure someone is available to receive the item on the agreed date. If a delivery fails due to incorrect details or no one being available, a redelivery charge may apply.
Some furniture requires access through doorways, hallways or staircases. It is your responsibility to check access before ordering.
You have the right to cancel your order before it is dispatched. Once an order has been booked with our delivery team, cancellation fees may apply.
After delivery, you have the right to return eligible items within the return window set out in our Returns Policy. Items must be unused, unassembled and in their original packaging unless damaged or faulty on arrival.
Custom or made-to-order items may not be eligible for standard returns. Full details are provided in our Returns and Refunds Policy.
If your item arrives damaged or develops a fault within a reasonable period, please contact support@roylebeds.co.uk with photographs and your order details. We will assess the issue and arrange a repair, replacement or refund in line with UK consumer law.
Damage caused by misuse, incorrect assembly or wear and tear is not covered.
Most products include a warranty period which is explained clearly within the product listing. The warranty covers structural faults and manufacturing defects. It does not cover accidental damage, improper assembly or normal ageing of materials.
By placing an order you agree to
provide accurate information
inspect the item upon delivery
follow assembly and care instructions
use the product safely and responsibly
We are responsible for ensuring your order
matches the description provided
meets acceptable quality standards
is delivered with reasonable care and within a fair timeframe
We are not responsible for delays caused by events outside our control such as courier issues, severe weather or access problems at your property.
Nothing in these terms limits your rights under UK consumer law.
We are not liable for
losses caused by incorrect assembly
losses caused by using the product for commercial or non-residential purposes
loss of revenue, profit or business opportunity
damage resulting from failure to follow care instructions
Our total liability in any claim is limited to the amount you paid for the product.
Your personal information is handled in accordance with our Privacy Policy. This includes details on how we collect, use and protect your data.
For privacy enquiries please contact legal@roylebeds.co.uk.
We may update these Terms and Conditions to reflect improvements or legal requirements. Any changes will apply to future orders and the latest version will always appear on our website.
For general enquiries
info@roylebeds.co.uk
For customer support
support@roylebeds.co.uk
For privacy matters
legal@roylebeds.co.uk
The Royle Beds Ltd
Unit 5a Branch Mills
Netherfield Road
Dewsbury
WF13 3JY
United Kingdom
