We focus on solid construction, dependable materials and a straightforward customer experience. Our beds are designed to last, not just look good for a month. Every item is checked carefully before dispatch and delivered with care across the UK.
Delivery times vary by product and location. Estimated times are shown on each product page and in your order confirmation. We always aim to deliver as quickly as possible and will update you if anything changes.
Yes. We deliver to most UK addresses. Some remote locations may require extra time or specialist arrangements, but we will inform you before dispatch if this applies.
Yes. Once your order is ready, you will receive a message from us or our delivery partner with your delivery date or tracking details. Larger furniture may require manual scheduling rather than automated tracking.
Yes. If you need to change the date, please contact us as early as possible. Late changes or missed deliveries may result in redelivery fees charged by the courier.
Most deliveries include doorstep or hallway delivery only. Assembly may be available in certain areas for an additional charge. Contact support@roylebeds.co.uk and our team will confirm availability in your postcode.
Customers are responsible for checking access before ordering. If an item cannot be delivered due to access limitations, return fees or redelivery costs may apply. Our support team can help you assess suitability before purchase.
If your item arrives damaged, take clear photographs and contact support@roylebeds.co.uk straight away. Do not assemble the product. We will arrange a repair, replacement or refund depending on the issue.
You may request a return within the return window provided your item is unused, unassembled and in its original packaging. Some items such as opened mattresses may not be eligible for hygiene reasons. Full details are available in our Returns and Refunds Policy.
Mattresses must remain sealed and unused to qualify for standard returns. Once opened, they cannot be returned unless faulty. This is due to hygiene and health regulations.
Yes. All eligible items include a warranty covering manufacturing and structural faults. Warranty periods vary by product and are shown on the product page. Full details are available in our Warranty Policy.
Email support@roylebeds.co.uk with your order number, photos and a description of the issue. Our team will review the case and provide the next steps.
We accept
card payments through Stripe
PayPal
Klarna Pay in 3
Clearpay
All payments are processed securely.
You may cancel before dispatch. Once an item has been booked with our delivery partner, cancellation fees may apply. Contact us quickly if your plans change.
Our beds and mattresses are made using durable materials chosen for strength and comfort. This includes reinforced frames, quality fabrics and supportive fillings. Exact materials vary by model and are listed on each product page.
Yes. For bulk purchases or property furnishing, contact info@roylebeds.co.uk with your requirements and our team will provide customised support.
For general enquiries
info@roylebeds.co.uk
For support or delivery questions
support@roylebeds.co.uk
