This Privacy Policy explains how The Royle Beds Ltd collects, uses and protects your personal information when you visit our website or place an order with us. We are committed to handling all data responsibly and keeping your information secure at every stage of the process.
By using our website, you agree to the practices described below.
The Royle Beds Ltd is a UK registered company providing bedroom furniture and related products. We collect and process personal information in line with UK GDPR, the Data Protection Act 2018 and all applicable privacy laws within the United Kingdom.
We collect information in the following ways
Information you provide
This includes your name, address, email, phone number, payment details, order information, account registration information, returns requests and any messages you send to our customer support team.
Information collected automatically
When you browse our website, certain information is collected automatically. This includes your device type, IP address, browser type, pages viewed, time on site, referring website and general usage patterns.
Information from cookies and tracking tools
We use cookies and analytics tools to understand visitor behaviour, improve performance and deliver relevant content.
Information from payment providers
When you make a purchase, our payment processors such as Stripe, PayPal, Klarna and Clearpay securely process your payment details and may share limited information with us to confirm the transaction.
We use your information for the following purposes
Processing your orders and arranging delivery
Communicating with you about purchases, delivery dates and support requests
Managing returns, exchanges and warranty enquiries
Improving our website and understanding visitor behaviour
Marketing and promotions where you have given consent
Fraud prevention and security monitoring
Maintaining business records for accounting and legal requirements
You may receive emails about new products, offers or updates if you have opted in. You can unsubscribe at any time through the link included in each email or by contacting support@roylebeds.co.uk.
We will never sell your data to third parties for marketing.
We use cookies and tracking tools that help us improve the website and create a better experience. These include
Google Analytics 4
Meta (Facebook) Pixel
TikTok Pixel
Hotjar
Microsoft Clarity
Essential WooCommerce cookies
You can adjust your cookie settings in your browser or decline non-essential cookies through our cookie banner.
We only share your information where necessary and always in line with UK law.
Delivery partners
We share your name, address, phone number and order details with trusted delivery partners to ensure your item arrives safely. This may include DPD, Royal Mail, Evri, Parcelforce or specialist furniture delivery companies.
Payment processors
Stripe, PayPal, Klarna and Clearpay process payments securely. We do not store or access your full card details.
Professional service providers
This may include IT providers, website security services, analytics tools and customer service systems used to help us operate our business.
Legal and regulatory obligations
We may disclose information where required by law or to protect our rights and prevent fraud.
We do not sell customer information.
We do not share data unnecessarily.
We only pass information to trusted partners who meet UK data protection standards.
We take security seriously and use the following measures
Secure server technology
Encryption of sensitive information
Regular security updates and monitoring
Strict access controls
Verified third-party processors who follow UK GDPR
You have the following rights regarding your personal information
The right to access your data
The right to correct inaccurate information
The right to request deletion
The right to restrict processing
The right to object to certain uses
The right to data portability
The right to withdraw consent for marketing
You can exercise your rights at any time by contacting legal@roylebeds.co.uk.
We keep your information only for as long as necessary to fulfil the purposes described in this policy. Order records may be kept longer where required for accounting, tax or legal reasons.
We do not knowingly collect information from individuals under the age of 16. If such information is discovered, it will be removed promptly.
Your data is stored in the UK or within services that comply with UK GDPR. Some service providers may store information outside the UK, but only in locations offering adequate protection as required by law or using approved safeguards such as Standard Contractual Clauses.
We may update this Privacy Policy to reflect improvements, legal requirements or changes to our services. The latest version will always be available on our website.
For privacy enquiries or GDPR rights requests
legal@roylebeds.co.uk
The Royle Beds Ltd
Unit 5a Branch Mills
Netherfield Road
Dewsbury
WF13 3JY
United Kingdom
